Privacy Policy

This Privacy Policy describes how Dao Resilia collects, uses, and shares personal information of users of our website, as well as individuals who participate in our programs and services. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Demographic Information: Age, gender, and location.
  • Program Participation Information: Details about your involvement in our programs, including attendance, feedback, and progress.
  • Health Information: With your explicit consent, we may collect information related to your mental and physical health to tailor our programs to your needs.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  • Donation Information: If you make a donation, we collect your billing address and payment information.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you register for our programs, subscribe to our newsletter, make a donation, or contact us directly.
  • Automatically: Through cookies and similar technologies when you visit our website.
  • From Third Parties: From partner organizations, such as NGOs, community centers, and educational institutions, with your consent.

3. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To deliver our wellness programs, training, and certifications.
  • To Communicate with You: To send you updates, newsletters, and information about our programs and services.
  • To Improve Our Services: To analyze data and feedback to enhance our programs and website.
  • To Conduct Research: To conduct pilot studies and research to build evidence for embodied approaches to mental health.
  • To Process Donations: To process your donations and provide donation receipts.
  • To Comply with Legal Obligations: To comply with applicable laws and regulations.

4. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, email marketing, and data analytics.
  • Partner Organizations: NGOs, community centers, and educational institutions that collaborate with us on our programs.
  • Researchers: Researchers conducting studies on the effectiveness of our programs, with your explicit consent.
  • Legal Authorities: When required by law or to protect our rights and safety.

We require these parties to protect your personal information and use it only for the purposes for which it was shared.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data.
  • Implementing access controls to limit who can access your information.
  • Regularly monitoring our systems for security vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes.
  • Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided on our website.

8. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

9. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the changes are posted constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us through the contact information provided on our website.